Patient Engagement Software for Specialist Health Services

Most of what patients face happens between appointments. Wellifiy gives you a fully branded app to support them throughout, and the flexibility to turn that support into a service you can grow.

Wellifiy white-label EAP platform — provider using mobile app

Trusted by Specialist health services worldwide

delivering great Patient Experiences is Complicated

Patients live with their condition daily and see you occasionally. They, their families and their carers increasingly expect support between appointments, but the systems you run on weren't built for patient engagement. Meanwhile the market keeps expanding, and patients are choosing services that are digitally enabled and built around their experience.

Wellifiy gives your Specialist Health service a simple way to deliver exceptional patient experiences

Activate Your Whitelabel App

Launch a fully branded patient mobile app and web portal, without building anything yourself

Personalise Every Journey

Efficiently manage care across multiple team members, care journey touchpoints & external stakeholders

Stay Present Between Visits

Keep patients supported with content, check-ins and messaging long after they leave the room

Deliver Trusted Information

Give patients vetted resources from you, instead of leaving them to search online

Extend Your Team's Reach

Let your clinicians support more patients remotely, escalating to specialists only when needed

Build New Service Lines

Package ongoing support into memberships and programs you can offer beyond treatment

Support Patients At Every Stage Of Their Journey

Wellifiy's patient journeys and workflow automation work together to make sure patients get what they need when they need it.

1

Referral & Intake

  • Automate intake forms, consent & baseline assessments
  • Assign patients to the right journey by condition or pathway
  • Deliver welcome information before the first appointment
2

Education & Enablement

  • Deliver condition-specific education as soon as care begins
  • Give patients a trusted library to return to between appointments
  • Share what to expect from treatment, in video, audio & text
3

Active Treatment

  • Track symptoms & deploy automated progress monitoring
  • Use video & text consultations for routine check-ins and non-urgent concerns
  • Surface relevant support services as needs change
4

Between Appointments

  • Keep patients supported with content, check-ins & secure messaging
  • Enable self-service booking when patients need to be seen
  • Escalate to specialists only when clinical input is required
5

Discharge & Transition

  • Provide discharge summaries, care plans & ongoing instructions
  • Automate follow-up monitoring after treatment concludes
  • Create & facilitate virtual peer groups
6

Ongoing Membership

  • Offer tiered memberships for continued access to your team
  • Provide information on new programs & services as they become available
  • Offer quick re-entry pathways if further support is needed

Your Brand On The Front,

Everything You Need To Deliver An Incredible Patient Experience Behind It

Personalised health content & resources
Telehealth video & audio based consults
Assessments, forms & case notes
Booking & scheduling
Messaging & Notifications
Behavioural rewards
Feedback collection
Group
programs
Reporting & analytics

Safe & Secure
Private & Confidential

Ironclad Encryption

Hospital & Bank grade encryption technology ensures that your data remains safe & secure, in transit & at rest. All data is stored on region specific AWS servers.

Continuous Security Monitoring

Proactive & continuous security monitoring & assessment ensure the highest level of protection for your data in line with the latest security standards.

Privacy Centric to the Core

Wellifiy is ISO 27001, HIPAA, PIPEDA, and GDPR certified and fully compliant with all Australian Privacy Principles (APPs).

Robust Multi-Factor Authentication

Enforced multi-factor authentication adds an additional layer of security & protection.

See How Our Customers Use Wellifiy to Improve Care & Boost commercial outcomes

View Case Studies

Saves 45 minutes per patient to increase patient capacity

The Melbourne Psychiatry Centre uses their Wellifiy app to automate patient onboarding, outcome monitoring and report generation so they can do more billable work.

Digitally augmented care & won multiple government tenders

Wellways uses their branded app to deliver personalised health education content, drive better outcomes, differentiate themselves from competitors, & win more funding.

Improved outpatient occupancy & increased insurance rebates

South Pacific Private uses their branded app to optimise engagement & transitions through different stages of care, reduce re-admissions, & increase rebates from insurers.

"Patients love having access to self-management tools like mindfulness exercises, gratitude journals, and safety plans in their Wellifiy app. By being able to put their personal wellbeing toolkit into their app so they can access it between sessions we are able to really consolidate the learning and growth we achieve together during consultations."

Dr Neeraj Sareen,
Psychiatrist & Founder,
The Melbourne Psychiatry Centre
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