Insights

Expert Insights That Drive ‍Real-World Results

Explore evidence-based insights, practical guides, and real-world strategies designed to enhance care and strengthen service delivery at every level.

EAP
October 14, 2025
How Digital-First EAPs are Redefining the Industry: And What You Can Do To Keep Up
Digital-first EAPs are reshaping the industry - here’s how they’re winning contracts and what traditional providers must do to keep up.
Employee using digital EAP app on smartphone
EAP
October 14, 2025
The Hidden Risks of Falling Behind in Digital EAP Delivery
Outdated delivery models put EAP providers at risk - learn how falling behind in digital delivery threatens contracts, renewals, and competitiveness.
Engagement data dashboard for EAP services
EAP
October 14, 2025
The Engagement Gap: How Low EAP Engagement Can Compromise Contract Renewals
Low engagement puts EAP contracts at risk - learn how providers can close the gap, boost utilisation, and protect renewals.
Business team evaluating EAP tender proposals
EAP
October 14, 2025
The Tender Trap: Why Traditional EAP Models Lose Out to Innovative Competitors
See why traditional EAP models are losing tenders to innovative competitors - and how providers can adapt by focusing on prevention, digital access, and measurable outcomes..
Employee accessing digital EAP wellbeing resources
EAP
October 14, 2025
Why Businesses Are Demanding More Than Counselling Sessions From Their EAP Providers
Employers are asking for more than counselling - see how EAP providers can expand their services to drive engagement, demonstrate ROI, and stay competitive.