Case Study

From the UK to the World:
How Rehubs Became a Global Leader in Virtual Rehab with Wellifiy

Overview

Rehubs is a global leader in online and virtual rehabilitation programs for alcohol and substance use recovery. With a mission to make world-class rehab accessible to anyone, anywhere, Rehubs has established itself at the forefront of digital-first care-offering highly effective, evidence-based programs in a secure, private, and convenient format.

As demand for their services accelerated worldwide, Rehubs partnered with Wellifiy to centralise operations, deliver more personalised patient experiences, and unlock new growth opportunities. The result is a platform that not only supports recovery but also nurtures an alumni community and enables expansion into new health domains such as weight management.

The Challenge:
Scaling Global Care, While Expanding Services

As Rehubs grew into a global provider, the limitations of operating across multiple systems became more apparent. Separate tools were used for scheduling, case notes, assessments, and content delivery-leading to inefficiencies and creating barriers to scale.

At the same time, Rehubs wanted to:

Expand globally – offering seamless programs across countries and time zones.

Deliver personalised experiences – tailoring programs to individual patient needs within one platform.

Strengthen brand and community – reinforcing patient trust while building a powerful alumni network.

Free up staff capacity – by reducing manual work and automating routine processes.

Diversify services – evolving beyond rehab into broader health and wellbeing programs.

“We’d invested heavily in our brand and clinical model, but we needed a single, scalable platform that could consolidate our systems, personalise the experience for every patient, and support our global expansion.”

Nicholas Conn
Founder & CEO
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The Solution:
One Platform, Infinite Possibilities

Rehubs implemented Wellifiy as its centralised, white-labeled digital platform, consolidating all core functions into one streamlined solution.

“With Wellifiy, we were able to bring together multiple platforms into one cohesive system. It’s improved efficiency across our team and freed us to focus on enhancing services and innovating for patients.”

Taner Hassan
Head of Service
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Key Capabilities

System consolidation
– retiring multiple platforms by unifying case notes, bookings, video calls, forms, assessments, documents, content, and feedback in one place.

Group Programs and Community Channels
– enabling patients to connect with peers, build support networks, and engage in structured group program and recovery pathways.

Personalised experiences
– Wellifiy’s modularity and configurability allow Rehubs to deliver multiple programs (rehab, aftercare, weight management, family support) through a single Rehubs branded app that is automatically tailored to the patient’s needs, making the experience feel highly customised.

Workflow automation
– automating routine tasks such as the distribution of forms, assessments, appointment reminders, and content releases. This saves valuable staff time and ensures consistency across every patient journey.

White-labeled branding
– reinforcing Rehubs’ identity at every digital touchpoint.

The Patient and Alumni Experience

Patients now access a personalised Rehubs experience across mobile and web:

Their daily schedule, program content, forms, and assessments are delivered seamlessly

Tailored program streams ensure every patient sees the modules and resources most relevant to their journey

Interactive group chats and alumni communities provide ongoing encouragement, accountability, and peer support

For alumni, Wellifiy has amplified Rehubs’ community engagement, transforming patients into advocates who share their stories and refer others-strengthening both outcomes and reputation.

“The ability to run group programs, create community channels, and keep alumni engaged has been transformational. Clients don’t just finish rehab-they stay connected, and that network of support has become one of our biggest strengths.”

Taner Hassan
Head of Service
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The Outcome:
Efficiency, Differentiation,
and Global Growth

By moving to Wellifiy, Rehubs has cemented its position as a global leader in virtual rehab:

Streamlined operations – multiple systems retired in favour of one centralised platform.

Global scalability – delivering services seamlessly across borders and time zones.

Unlocked staff capacity – automation of routine tasks allows teams to focus on patient care and innovation

Expanded service portfolio – beyond rehab into weight management and lifestyle programs.

Brand amplification – every interaction strengthens patient trust and loyalty.

Alumni advocacy – engaged alumni community drives referrals and extends impact.

Looking Ahead

“Because we no longer have to juggle multiple platforms or manage workarounds, our team has been able to concentrate on what we do best-delivering exceptional care and expanding our services globally. Wellifiy has given us the scalability and flexibility to grow into new areas while staying deeply personal for every patient.”

Nicholas Conn
Founder & CEO
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From its roots in the UK, Rehubs is continuing to expand its global footprint, serving clients across Europe, Asia, the Middle East, North America, and South America. Leveraging Wellifiy to power new programs and services, Rehubs now has configurability, automation, and community engagement built into its platform - freeing the team to focus on innovation and patient outcomes while confidently scaling worldwide.

Together with Wellifiy, Rehubs is setting the benchmark for what digital-first rehab should look like: personalised, scalable, and globally connected.