Case Study

Clarity Healthcare
Scaling the Optimal Health Program Through Digital Innovation with Wellifiy

Overview

Clarity Healthcare is an Australian leader in community mental health and chronic disease management, committed to delivering high-quality, evidence-based care that transforms lives. At the heart of their approach is the Optimal Health Program (OHP), developed over more than 20 years by Professor David Castle, in collaboration with leading researchers across world-renowned institutions including the University of Melbourne, University of Tasmania, and St Vincent’s Hospital.

Backed by a continually growing library of peer-reviewed publications, OHP is recognised as an evidence-based gold standard in supporting health behaviour change, resilience, and long-term wellbeing.

Originally delivered in a paper-based, facilitator-led format, OHP had strong outcomes but natural limitations in how widely it could be distributed. To overcome these barriers, Clarity partnered with Wellifiy to digitise the program-unlocking scalability, reach, and new opportunities for innovation.

The Challenge:
A Proven Program,
Ready for Scale

“Our programs were already achieving excellent outcomes, but we knew there was more we could do to broaden access. We wanted to move from being limited by facilitator availability to offering a scalable digital solution.”

Davis Lemke
CEO
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OHP was delivering meaningful impact for participants, but like many evidence-based programs, its reach was restricted by the delivery model.

Facilitator-dependent – every implementation required trained clinicians or facilitators.

Geographic constraints – regional and rural communities often lacked the resources to access the program.

Operational ceilings – the number of participants Clarity could serve was limited by the availability of clinicians on a given day.

These challenges weren’t shortcomings-they reflected the natural boundaries of a high-touch, in-person program. Clarity’s leadership saw an opportunity to expand access and impact by embracing digital delivery.

The Solution:
Digitising the Optimal Health Program with Wellifiy

“Digitising the program has allowed us to expand our reach dramatically, without losing the quality or integrity of what makes it effective. Now we can deliver at scale, across geographies, while still offering the option of guided group models.”

Professor David Castle
Psychiatrist
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Structured modules mirroring the evidence-based framework.

Interactive exercises and reflections, all digitised for ease of use.

Multimedia support including video and audio resources (e.g. mindfulness and journaling).

Flexible delivery models: self-guided digital journeys or hybrid group sessions with facilitators.

Progress visibility for participants and facilitators.

White-labeled app to reinforce the Clarity Healthcare brand.

The Participant Experience

The digital OHP gives participants the freedom to engage in ways that suit their lives:

Self-guided modules they can access anytime, anywhere

Clear daily & weekly pathways, reinforcing consistency

Video & audio exercises that make clinical concepts practical & engaging

Digital forms & assessments that replace paper-based workbooks

Optional facilitator guidance, for those in hybrid or group-based models

This flexibility helps participants consolidate insights during the program and apply them sustainably afterwards, leading to better health outcomes across diverse populations.

The Outcome:
Expanded Reach, Stronger Impact, and Unlocked Capacity

Digitising the Optimal Health Program with Wellifiy has created a step-change for Clarity Healthcare:

Thousands of participants reached – including those in rural and regional communities who would otherwise face barriers to access.

Scalable delivery – self-guided options mean the number of participants is no longer capped by clinician availability.

Unlocked revenue streams – digital distribution creates capacity for Clarity to serve more people without being restricted by workforce limits.

Differentiation in the market – standing out in multiple competitive tenders by offering a unique, scalable, evidence-based digital solution.

Brand amplification – the white-labeled platform reinforces Clarity’s identity, deepening trust and patient connection.

“Partnering with Wellifiy has been a key factor in us standing out from the competition. The ability to demonstrate scalable, evidence-based digital delivery has been instrumental in winning several competitive tenders.”

Davis Lemke
CEO
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Looking Ahead

“The Optimal Health Program has always been about empowering individuals with the tools to manage their health. By taking it digital with Wellifiy, we can now bring those tools to thousands more people, in more places, than ever before.”

Professor David Castle
Psychiatrist
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Clarity Healthcare continues to expand the reach of the Optimal Health Program, ensuring more Australians benefit from its evidence-based approach to health behaviour change. With Wellifiy as a partner, they are exploring further program innovations, enhanced personalisation, and expanded digital offerings-solidifying their leadership in digitally enabled, community-based healthcare.