Avive Health is a national private psychiatric hospital group delivering inpatient, outpatient, and community-based services across Australia. Widely recognised as a national leader in both innovation and patient care, Avive Health had already invested in state-of-the-art facilities and technologies - from tech-enabled gyms and advanced therapy environments, to in-room monitoring designed to enhance wellbeing and safety.
With these foundations in place, Avive Health sought to extend the same level of excellence to the digital experience of its patients and care teams. By partnering with Wellifiy, the organisation was able to launch a state-of-the-art, fully branded patient engagement platform that augments clinical programs, supports care teams, and delivers a seamless, connected patient experience across every stage of treatment.
Avive Health had already established itself at the forefront of psychiatric care with its cutting-edge facilities and services. The next step was ensuring that patients’ digital journey through programs and services matched this same high bar of innovation and quality.
The vision was clear:
Patients should have one central app through which they can access schedules, program information, content, and outcomes tracking during their inpatient stay.
The same app should then transition with them into outpatient and community-based programs, providing continuity, education, and empowerment across stages of care.
Care teams should be supported with efficient tools that reduce time spent on administrative tasks and enable them to focus more fully on patient care.
Avive Health partnered with Wellifiy to power Avive@Home, a branded digital platform that supports patients through every stage of care and creates a consistent, connected experience across inpatient, outpatient, and community services.
Inpatient Experience: Patients now access their full program schedule, appointment details, and relevant therapeutic content directly in the Avive Health branded app during their admission. Outcomes and progress tracking are built into the experience, reinforcing engagement and giving patients greater visibility into their recovery.
Care Team Optimisation:
Clinicians, care navigators, and allied health teams use Wellifiy to streamline operations - automating repetitive tasks like attendance marking, scheduling group programs, distributing and scoring assessments, and releasing content through Patient Journeys.
Seamless Transitions:
As patients move from inpatient to outpatient and then into community-based care, the app transitions with them - streamlining information flow, reducing the need for patients to repeat details, and providing continuity that reduces drop-out risk.
Education & Empowerment: Program-related videos, audio, and resources are distributed directly to patients, contextualising their treatment and empowering them with tools to sustain progress outside of sessions.
The introduction of Wellifiy has delivered results for both patients and staff, ensuring that Avive Health’s digital experience now mirrors its reputation for clinical and facility innovation.
For Patients: Access to schedules, appointments, and therapeutic content during admission, coupled with continuity into outpatient and community care, has created a more engaging and empowering journey. Patients feel connected, supported, and better prepared to sustain progress across stages of care.
For Care Teams: The automation of scheduling, attendance marking, assessments, and content distribution has freed staff from repetitive admin, allowing them to focus on higher-value clinical tasks and direct patient support.
For Leadership: A unified digital ecosystem strengthens Avive Health’s position as a national leader in innovation, aligning digital engagement with its cutting-edge facilities and services.
For Funders & Partners: Structured outcome tracking and seamless care transitions reinforce Avive Health’s commitment to measurable, high-quality care, strengthening partnerships across the sector.
By combining world-class facilities with a fully branded, centralised patient engagement platform, Avive Health has set a new benchmark for integrated psychiatric care in Australia. With Wellifiy powering the digital layer of its programs, Avive Health can continue to expand its services while ensuring that patients receive consistent, empowering, and connected experiences across every stage of care.